I am convinced we made the right choice in choosing TSI. They have been great along the way, the response time is much much quicker than what I would have expected. Communication has been great, and their carefulness is very much appreciated.
“Their professionalism and personal interest in all of our programs, wide experience with all types of special needs and instructions, familiarity with all forms of packing and shipping, and overall expertise have served to actually improve the manner and timeliness of the IndieBound mailings. We have full confidence in TSI, and would highly recommend them for any mailing and fulfillment needs your organization might have.”
“We couldn’t be happier with TSI. Prices are fair, the service is beyond excellent, and we never have to worry about any of our projects because we know they are in good hands. We especially love the messenger truck that comes into Manhattan at least twice a week.”
“Being a Canadian company that does the majority of its business in the US, we needed to outsource our warehousing, shipping and promotional mailings, without the hassle of international shipping, to a company that understood what it is like to be a small business with big needs. The TSI staff is friendly, diligent, fast and cost efficient. They are constantly trying to help us save money and time, an invaluable combination.”
“TSI is a well organized operation, with a very professional staff. They manage our several large mailings each publishing season as well as smaller mailings projects throughout the year, and are attentive to the many details that each job requires. The staff is responsive to our needs – they fulfill each job quickly, pack each job neatly, and communicate effectively about any necessary changes.”
“I trust TSI with all my complicated international shipments: for the most prominent art fairs with tight deadlines and bookstore orders for the most obscure location. They keep an eye on the shipment each step of the way to its destination, and their customer service is the best I’ve ever experienced.”
“The TSI team went out of their way to ensure that what could have been a daunting and time-consuming task was very nearly effortless for me! We were extremely pleased with TSI’s attention to detail and responsiveness. It is a pleasure doing business with them.”