Lower Shipping Costs. Order fulfillment companies which have a regional, national and international structure can offer bulk delivery discounts which you, our clients can take advantage of. Having distribution and warehouse facilities strategically located all over the country and abroad gives fulfillment service providers the scope and economic feasibility to offer lower shipping rates.
Reduce Operating Cost. Seasonal fluctuations when you experience flat sales or peak seasons when there is full rush to deliver ordered products won’t much affect your bottom line or cost of inventory because you pay the same rent and storage expenses. Compare that when you go on your own still paying workers and storage fees even during dull sales periods. Economies of scale and pay only for what you use come to fore as practical options with fulfillment services.
Extend Your Reach. Whether an order from another state or from another continent, you’re ready to take your business to the next level – globally. Fulfillment companies can ship and deliver to any part of the world because they have logistics and distribution networks to do just that, and you are harnessing their global platform to extend your reach and grow new markets.
Improve Customer Service. Integral to fulfilling orders is a reliable customer support service that includes an easy return and refund policy and most order fulfillment companies offer this. Customer support is provided by them on a 24/7 basis, through either email or phone, and even in multiple languages. In addition, you may not have the means to do reverse logistics when customers return and exchange products. These are things you practically can’t do on your own but which a fulfillment service can reliably provide for you and boost your reputation with your customers.
Harness Technology. Fulfillment companies employ the latest technology and systems when it comes to processing and packaging products, inventory management, item tracking and information, product security and handling, shipping and carrier selection, payment processing, and integration with your sales channels and business tools. These service providers are in the fulfillment business carrying with them industry experience and expertise which you can leverage to your advantage.
Focus on Selling. Without being bogged down by the all the tasks and processes involved in fulfilling orders, you can now focus your time and effort in promoting, marketing and selling your products and making your business profitable.